Ben Farmer Work Ideas About

Serendipity in Digital Discovery Tools

Digital recommendations govern so much of the content we consume, the information we encounter and the products we buy. I built on existing frameworks, unpacking the serendipity assosciated with physical bookshops to be used as a basis for thinking creatively about how we can create digital tools that allow users to discover resonant information from a diversity of sources and perspectives.

This framework was a central part of my award-winning master's thesis. I was due to present it at the 2020 London Book Fair.

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